.webp)
%201.webp)
Privacy Policy
Effective Date: June 9, 2025
Rose Wellness Counseling (“we,” “our,” or “the Practice”) is committed to protecting your privacy and the confidentiality of your health information. This policy explains how we collect, use, and protect your information when you visit our website or communicate with us.
1. Information We Collect
We collect personal information when you:
- Fill out a contact or inquiry form or request to join our email list
- Provide your name, email, phone number, or insurance details
- Upload documents or identification for verification
- Communicate with us by phone, text, or email
We may also collect limited non-identifiable data for website analytics (e.g., browser type, device, time on site), but this data does not include personal health information.
2. Use of Information
We use your information to:
- Respond to inquiries and provide information about our services
- Schedule appointments and verify insurance
- Send communications (e.g., appointment reminders, billing updates)
- Comply with legal and ethical standards, including HIPAA and Maryland law.
3. Text and Email Communication
If you provide your email address or mobile phone number, you consent to receiving communications related to therapy services, including appointment reminders, billing notices, and follow-ups. Message frequency may vary. Standard messaging/data rates may apply.
You may opt out at any time by replying “STOP” to a text message or by emailing us at admin@rosewellnesscounseling.org.
4. HIPAA and Confidentiality
We are HIPAA-compliant and follow the Maryland Confidentiality of Medical Records Act. All protected health information (PHI) is stored and transmitted securely. We do not sell or share your information with third parties for marketing.
We may disclose information only as permitted or required by law, including:
- To your insurance provider for billing and reimbursement
- When required for mandated reporting or legal compliance
- With your written authorization
5. Security
We use secure systems and protocols to safeguard your information. Email and text communication may not be fully secure, and by contacting us electronically, you acknowledge and accept this risk.
6. Your Rights
You have the right to:
- Request access to your information
- Request corrections
- Withdraw consent for communication at any time
7. Updates to This Policy
This privacy policy may be updated periodically. The most recent version will always be available on this page with the effective date listed above.
8. Contact Us
For questions or concerns about your privacy or this policy, please contact: